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May 28, 2009

VoIP: Alternative to telephony?

Now, that broadband has finally made its entry in the Indian market, time is ripe for Voice over Internet Protocol (VoIP) to change the way ente
rprise communicate within as well as outside the organization:

What is VoIP/Internet Voice?

VoIP is a technology that allows you to make telephone calls using a broadband internet connection instead of a regular phone line.
It basically converts the voice signal from a telephone into a digtal signal that travels over the internet and then converts it back at the other end so you can speak to anyone with a regular phone number.

Introduced in 1995, VoIP has since then come a long way. Enterprises in India and the rest of the world have successfully used the technology and derived cost savings and benefits from it. It has now been adopted universally as a reliable technology alternative by which voice is transmitted over a data network.

Benefits for enterprises

VoIP is a great way to cut costs and increase productivity without any major hassles. According to a recent web poll conducted by the Computing Technology Industry Association showed respondents believed the new technology offers organizations one of the best opportunities for productivity gains.

It specially makes sense for the SMB segment to go in for VoIP. The biggest benefit is in savings in the communication cost. By using IP phones to make long distance calls between branch offices and zonal offices, enterprises effectively spend a fraction of the amount it would spend if it went the traditional telecom network way. The other big benefit is the optimum utilization of network resources.

Many enterprises have built robust networks with updated routers, switches and other devices, and put high bandwidth links in place. In many cases, a lot of bandwidth and other resources were available for use after critical enterprise data traffic was transmitted. Transmitting voice through this unused facility makes better use of the network resources.
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